Gaming is for entertainment, not an escape from stress. At Pragmatic Play, we want you to always enjoy it on your own terms, within your limits. Learn how to build responsible gaming habits here.
Your safety is our priority
Pragmatic Play's core Responsible Gaming tools
Set a limit on how much you want to deposit daily, weekly, or monthly. Once set, limits can be decreased immediately, but increasing them requires a 24-hour waiting period.
Set a limit on how long you play in a single session. When your time is up, the platform will automatically send a break reminder and can end the session if you choose.
Set a loss limit in advance so your session stops automatically once you reach it. This significantly reduces the risk of chasing losses or placing impulsive bets.
Need a break? Pause your account for anywhere between 1 day and 6 weeks. You won't be able to log in during this time, giving you space to step back and decompress.
If you need a long-term break from gaming, use Self-Exclusion. You can close your account for anywhere from 6 months to permanently.
Every 30, 60, or 90 minutes, you'll receive an automatic pop-up notification reminding you how long you've been playing and how much you've won or lost.
Responsible gaming isn't just about betting less. It's a mindset — one where gaming stays in the realm of entertainment, not at the center of your life. At Pragmatic Play, responsible gaming means knowing your limits, sticking to them, and not letting gaming take priority over what truly matters.
Online gaming can be a lot of fun — new games, exciting wins, competing with friends. But without the right mindset, it can slowly spiral out of control. That's why building responsible habits from the start is so important.
Pragmatic Play believes that a happy, healthy player is our greatest long-term asset. That's why we don't just follow the rules — we genuinely want to build a culture of responsible gaming.
Responsible gaming doesn't happen overnight. Starting with small, consistent habits makes a real difference in the long run. Here are some simple but effective tips to get you started.
Set a fixed monthly budget for gaming — an amount you can afford to lose without it affecting your daily life. Never bet more than that amount.
Decide how long you'll play before you start. Set a timer on your phone before each session begins — and when it goes off, stop, no matter how well the game is going.
Wins and losses are both part of gaming. After a loss, don't chase your money by placing bigger bets — that mindset is what causes the most harm.
Playing when you're angry, upset, or overly excited makes it hard to make sound decisions. Gaming is most enjoyable when you're in a calm, clear headspace.
Long, uninterrupted play reduces focus and leads to poor decisions. Take at least a 10-minute break every hour — get up and walk around.
Family, friends, sports, books — keep plenty of other sources of joy in your life. When gaming becomes your only outlet, that's when problems begin.
Problem gambling rarely develops overnight — it builds up gradually. If you notice these signs in yourself or someone close to you, don't wait to take action.
You can access these tools anytime from your account settings — no charges, no approval needed.
Set your own daily, weekly, or monthly deposit caps.
Set a maximum bet amount to avoid taking on large risks.
Once you reach a set loss amount, the game will automatically stop.
Set your own limit on how long you can play in a single session.
Take a temporary break lasting anywhere from 1 day to 6 weeks.
Account closure options ranging from 6 months to permanent.
Pragmatic Play's limit-setting system is entirely in your hands. Below is an example of how the different limits work.
This is an example. Go to your account settings to set your own limits.
The questions below are designed to help you reflect on your gaming habits. Answer them honestly.
1. Did you spend more than your budget on gaming last month?
2. Do you feel restless or low when you're not gaming?
3. Have you ever hidden your gaming activity or spending from family or friends?
Pragmatic Play strictly prohibits registration and gaming by anyone under the age of 18. Age is verified through KYC checks, and any suspicious accounts are investigated immediately.
If you have children or teenagers at home, please take the following steps.
You're not alone. Gaming addiction is a real issue, and reaching out for help is completely normal. The Pragmatic Play support team is always here for you.
24/7 live chat and email support. Get help with gaming limits, cooling-off, or self-exclusion.
support@pragmaticplay-jit.com
Talk openly with the people close to you. They can help you make the right decisions.